Terms & Conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”), you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online Housing maintenance service provided on these pages and through the website (the “service”) are owned, operated and provided by Shinijia.com. (“Shinijia”, “us”, “we” or “our”) and are provided for your personal and/or commercial use, subject to the terms and conditions set out below.

1. Scope of our Service

Through the website we (shinijia) provide an online platform containing all types of  housing accommodation (for example, apartments, shared apartments, etc…….). Users can advertise their rooms for lease, discover other options and use our services for maintenance of the said accommodations.

When rendering our services, the information that we disclose is based on the information provided to us by accommodation providers. As such, the accommodation providers are given access to post listings on our platform for which they are fully responsible regarding rates, availability and other information which is displayed on our website. We will use thorough skill and care in checking and ensuring that, all information is accurate, complete or correct;however we cannot be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each accommodation provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any accommodation made available.

Listings on our platform are available for personal and commercial use. Users, individuals and companies, are permitted to post listings including images, descriptions, prices,etc.

Regarding commercial use, we do not verify and guarantee the genuineness of the said users operating on the website. In the circumstance in which fees and commission are included in the listings, Shinijia is not considered responsible for any outcome deriving from transactions undertaken privately between the two parties.

2. Privacy and cookies

Shinijia.com respects your privacy. Please have a look at our privacy and cookies policy for further information.

3. Charges

Some of our services might be charged. When this happens, price will be clearly shown and detailed.

4. Housing maintenance service

One of the main features in the platform is the Housing maintenance service.

We provide a maintenance and reparation service for apartments listed on our website, selecting skilled and qualified independent contractors, collaborating with us to provide a prompt and efficient intervention in case of need.

Should any issues result from contractors intervention in the apartment while carrying out Shinijia’s service, responsibility will be assumed collectively by the two parties.

Payments for the above service are submitted online through our platform, using the major digital payment providers present in China. No payment should me made in person or digitally to the contractors for the service provided.

5. Correspondence and communication

By signing up , you agree to receive emails containing relevant information regarding our website.

Shinijia.com disclaims any liability or responsibility for any communication with the accommodation on or through its platform. You cannot derive any rights from any request to, or communication with the accommodation or (any form of) acknowledgement of receipt of any communication or request. Shinijia.com cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed or accepted by the accommodation.

In order to duly complete and secure your login, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number or credit card number.

6. Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability ) of the accommodation as made available on our website, (iii) the services rendered or the products offered by the accommodation provider or other business partners, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website.

Whether the accommodation you stay at charges you (or has charged you), or we are facilitating the payment of the apartment price, you agree and acknowledge that the accommodation is at all times responsible for the collection, withholding, remittance and payment of the applicable taxes due on the total amount of the apartment price to the relevant tax authorities. Shinijia.com is not liable or responsible for the remittance, collection, withholding or payment of the relevant taxes due on the apartment price to the relevant tax authorities.

By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that Shinijia.com may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as Shinijia.com at its discretion sees fit. You are granting Shinijia.com a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as Shinijia.com at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, accommodation owners) due to Shinijia.com publishing and using these photos/images. Shinijia.com does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of Shinijia.com. Shinijia.com disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by Shinijia.com at any time and without prior notice.

10. Intellectual property rights

Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Shinijia.com., its suppliers or providers.

Shinijia.com exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the website on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the website or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to Shinijia.com. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

11. Miscellaneous

To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Chinese law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Shanghai, China.

The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our website (by selecting the English language) or shall be sent to you upon your written request.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

12. About Shinijia.com

The online accommodation platform is rendered by Shinijia.com., which is a private limited liability company, incorporated under the laws of China and having its offices at 1277, West Beijing road, Shanghai and registered under registration number 91310110MA1G84U761.

Shinijia.com does not accept nor assume any domicile at any place, location or office in the world, other than its registered office in Shanghai.